Refund Policy

1. Website enquiries

Submitting an enquiry through this website does not create a paid order or payment obligation.

2. Project fees

Refunds, deposits, cancellation charges and payment milestones for agency services will be defined in the signed proposal or service agreement for each project. Work already completed, third-party costs and committed production expenses may be non-refundable where permitted by law and stated in the agreement.

3. Requests and disputes

If you have a concern about an invoice or service, contact us promptly at hello@webstiky.com with your project details. We will review the matter in line with the applicable agreement and law.

4. Important setup note

This is a general template, not a substitute for a policy tailored to your actual billing, cancellation and consumer-law obligations. Review it before publishing.

Website owner note: This starter policy template should be reviewed and adapted to your real business practices and applicable laws before going live.